Migrations and Information Architecture

Many documentation problems are structure problems. The content exists, but it is hard to find, shaped by old organizational history, or expensive to maintain.

The work

inventory and review
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find duplication and drift
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decide what moves, merges, or disappears
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rebuild the structure around user needs
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make the new system easier to maintain

Evidence from the work

Challenge	Response	Evidence
Large migration with duplicated content	Consolidated and restructured pages	101 migrations; page volume reduced 59%
High-traffic content needing consistency	Standardized organization and page patterns	139+ pages reorganized and standardized
In-product help tied to a legacy wiki	Migrated links to a structured support environment	200+ help links moved
Complex workflow documentation	Reorganized content around actual tasks and navigation	100+ pages updated and restructured in a major workflow area

Decisions that make the difference

The important decisions are rarely cosmetic: what should disappear, which page types need clear boundaries, what readers need to find first, and who will keep the new structure healthy. Good information architecture makes both readers and maintainers less dependent on tribal knowledge.

For the governance side of that work, see Documentation Operations.