About
I’m a writer and documentation professional who likes difficult projects, messy information, unclear systems, and work that does not arrive with a neat playbook.
My background spans technical writing, documentation leadership, documentation engineering, analytics, and practical system improvement. I’ve worked across software documentation, internal help systems, content operations, reporting, and team leadership, and I tend to do my best work when the real problem is bigger than just writing a page.
What I do well
I’m especially strong in work that combines:
- technical writing
- documentation structure
- information architecture
- analytics and reporting
- Excel and data wrangling
- process improvement
- practical tooling
- figuring things out in unfamiliar domains
Current role
I currently work as a Documentation Engineer at Meta, where I create, maintain, and improve documentation for an in-house Recruiting Management Software platform that supports the hiring lifecycle from sourcing through onboarding.
That work involves close collaboration with product managers, software engineers, recruiters, coordinators, directors, HR, Global Recruiting, Mission Control, and People teams.
Earlier work
Before that, I worked in documentation leadership roles at Meta and Jack Henry, where my work included:
- team leadership
- content strategy
- documentation analytics
- onboarding acquired products into existing documentation practices
- improving how documentation gets planned, measured, and delivered
How I think about the work
I care a lot about usefulness.
I like documentation that helps people complete a task, understand a system, find what matters, or make better decisions. I also like building practical solutions when the work needs more than writing alone.
This site is organized like a help system because that is the kind of work I do best: turning complexity into something clearer, more usable, and easier to navigate.